Where are you located?
We are located two blocks from the centre of downtown Charlottetown, Prince Edward Island. This is a very ideal location! All attractions and restaurants in the downtown Charlottetown area are only a short walk away! However, we are tucked in a very quiet part of Charlottetown, so don’t worry about street noise!
Do you have Parking?
Yes, we have a big parking lot in the back, and parking is included in your rate.
Are the bathrooms in the rooms?
Yes, they are en-suite. All of our rooms have private en suite baths
Are any of your rooms in the basement?
The only rooms that is in the half-basement level of our establishment, are the Basement Studios. All of our other categories are located on the 1st, 2nd, and 3rd floors.
Do you have an elevator?
Sorry, but we do not have an elevator. However, the staircase that accesses all three floors is very wide…bringing up luggage is a breeze. If you need assistance, we are always there to help!
Do you have wireless internet?
Yes! You can access our free Wi-Fi internet from anywhere in the Inn.
Is breakfast included?
A full breakfast is included every morning.
I have allergies/special diets, can you accommodate them?
Absolutely! We are prepared for anyone with Gluten, Lactose, allergies, and can accommodate most diets. Please let us know in advance so that we can best prepare for your arrival.
What time is breakfast served?
We serve breakfast from 7:30am until 9:30am. If you are leaving earlier than that, just let us know the day before. We can have a “breakfast-to-go,” prepared for you.
What’s served for breakfast?
We serve a different entree every morning. We serve a hot dish (typically egg based,) as well as unlimited continental offerings like breads, bagels, pastries, yogurt, cereals, juices, coffee, tea.
Do you serve other meals?
At this time, we do not serve lunch, or supper. However, we are very close to many of the wonderful downtown restaurants. We would be happy to help you book reservations.
When is Check In/out Time?:
Check in time is anytime after 3pm. If you are planning to arrive later than 10pm, please advise us before hand so that we can prepare for your late arrival. When you arrive, please enter through the side door, and ring the bell! If you happen to arrive earlier than 3pm, no problem! If your room isn’t ready, we will store your luggage for you while you grab lunch in the city!
Check out time is 11:00am.
What Credit cards do you accept?:
We accept the following cards: VISA, MASTERCARD, AMEX We also accept Debit (Interac,) transactions.
Is my card charged upon making a reservation?:
No, unless provoked by a cancellation, we do not charge anything to your credit card when a reservation is made. You are more than welcomed to change your method of payment when you check out.
Can I pay with a debit card?
Absolutely, but we still need a credit card to hold the reservation.
What is your Cancellation Policy?
Cancellation Policy:
You may cancel free of charge until 3 days (72 hours) before arrival. You will be charged the first night if you cancel in the 3 days before arrival.
If you don’t show up for your reservation you will be charged the total price, all charges are plus Taxes.
For a reservation of multiple rooms, or for a stay of 7 or more nights, please contact us for a revised cancellation policy.
To cancel your reservation, you must notify us by e.mail or phone, giving us your confirmation number, we will e.mail you confirming the cancellation.
If you have any more questions, please feel free to contact us anytime!